Additional Resources
SuiteCommerce:
Multi-Channel Ecommmerce Solutions
Next Generation Commerce
NetSuite SuiteCommerce was built with the idea that ecommerce is no longer a stand-alone channel but part of the core business element. SuiteCommerce allows organisations to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly integrates ecommerce and in-store POS to order management, inventory, merchandising, marketing, ERP/financials and customer service.
Single Commerce Platform
SuiteCommerce allows organisations to seamlessly connect every step of a multi-channel, multi-location business—from ecommerce, POS and order management to merchandising, marketing, inventory, ERP/financials and customer service.
Our Product Family
Ecommerce
Support the needs of both B2C and B2B ecommerce from a single cloud platform. Unlimited flexibility provides B2C sites to deliver the engaging and personalised experiences consumers expect, while B2B sites can offer a rich B2C-like customer experience with added functionality to support the individual needs of business users.
Point of Sale
Unify the online and in-store experience to satisfy omnichannel customer demand and exceed buyer expectations. Better leverage your biggest assets – your in-store associates – by empowering them with the tools and information to assist and engage shoppers.
Order Management
Manage orders from multiple channels—in-store, web, call centre, mobile, kiosk—all in one place. And, provide a buy anywhere, fulfil anywhere experience with instant inventory visibility across multiple locations, including stores. Process orders faster, have more satisfied customers and lower operational costs with a single suitecommerce product platform.
Product Content Management
Consolidate and manage all structured and unstructured product information and attributes across all channels in one single ecommerce platform. Leveraging product content consistently across multiple channels provides improved better cross-channel user experience, giving customers one single view of your organisation and decreasing the costs of managing content.
CRM
Combine siloed sources of customer data into a single repository to get one complete view of the customer across multiple channels and touchpoints across your entire organisation. Capture all preferences, interactions and transactions to create rich customer profiles that will assist to provide consistent customer service as well as support personalised marketing, merchandising and targeted promotions across all channels.