M.Tech Secures its Business Success with an Integrated Back-Office

Established in 2002, M.Tech offers cybersecurity and network performance solutions to resellers across Asia Pacific. As M.Tech’s business expanded from its Singapore headquarters to 32 offices and 18 subsidiaries in the region, it needed a back-office solution that ensures its mission-critical processes—such as financials, CRM, HR, inventory management and supply chain—are integrated yet scalable.


COMPANY

M.Tech

LOCATION

Singapore

INDUSTRY

Software

EMPLOYEES

580

NUMBER OF SUBSIDIARIES

18

NUMBER OF COUNTRIES

12

SYSTEMS REPLACED

Sage Accpac
Microsoft Excel

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld

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“NetSuite empowers us to be more agile and efficiently manage our multi-subsidiary operations—ultimately enabling us to pursue strategic global growth confidently.” Rayson Lim, Chief Financial Officer, M.Tech


Flexibility, Efficiency to Sustain Growth

Partners and expansion key to success
To realise its goal of becoming the preferred end-to-end cybersecurity provider, M.Tech provides on-site sales, marketing and technical support to its reseller partners across Asia Pacific. It has also opened offices and subsidiaries in 12 countries to deliver its solutions more effectively to customers.
Unscalable, siloed systems pose risks
M.Tech previously relied on on-premise solutions including Sage Accpac and Microsoft Excel to run its operations. However, those solutions ran in silos, could not scale and required manual processes—posing a risk to continued business growth.
Improving efficiency with integrated processes
By integrating its back-office processes with NetSuite OneWorld, M.Tech gained real-time insights at both the subsidiary and corporate levels. The cloud-based OneWorld also enabled M.Tech’s employees to work remotely and with greater flexibility, which helped improve staff retention.
Ready for continued global expansion
With OneWorld, M.Tech can make insights-driven decisions to further grow the business. The solution also enables M.Tech to rapidly scale and support the needs of its multi-subsidiary operations (such as complying with local transaction tax requirements) as it grows its footprint.

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